Building a Culture of Quality in Home Visitation

Home visiting programs engaged in continuous quality improvement (CQI) regularly collect data and apply change strategies in the hopes of strengthening performance. For CQI to be successful, programs must create a culture of quality.

This webinar discusses CQI and key elements of a culture of quality:

• Buy-in at all levels
• Understanding of the process steps that lead to an outcome
• Collection of relevant, meaningful data
• Use of data to monitor progress toward an established target
• Small-scale tests of interventions

A handout addresses common questions about CQI issues, resources, and use in community settings with multiple home visiting models. The webinar concludes with a case study from Tennessee.