Continuous Quality Improvement Toolkit: A Resource for Maternal, Infant, and Early Childhood Home Visiting Program Awardees, Module 6: Process Maps

This is the sixth of nine modules in the Continuous Quality Improvement (CQI) Toolkit. The toolkit supports MIECHV awardees and others in working with local agencies to build capacity in CQI. Modules may be delivered individually by CQI staff or as part of a multiday training activity.

Module 6 helps participants—

• Describe the purpose of a process map
• Understand when to use a process map
• Develop and use a process map

As with all modules in the CQI Toolkit, Module 6 contains a facilitation guide, PowerPoint slides with facilitation notes, and handouts and activities for participants. For example, Module 6 includes a process mapping activity and list of debrief questions. Use the available downloads box to access the module components.